Various Activities Performed by Data Analysis Feature of Skylex Voice Solutions

Do you own an outsourced unit in your local area? Are you looking for bringing significant improvements in the optimization of your contact center firm? If your answer to both of these questions is yes, you should definitely look for vocal analysis software solutions operated on LVA technology. This exclusive software solution has bought drastic revolution in technological sector by bringing significant improvements in the performance of call center organizations. In this blog post, experts will give an overview of the system and its functions related to providing data analysis features, which lets contact centers owners to bring variations in existing activities.

Skylex Interactive Analytics

Skylex Interactive Analytics use the voice analysis technique and speech analysis equipment, like Keyword Spotting as well as Emotion Detection techniques to provide commercial level solutions to different types of contact center or outsource business venture situated in different parts of the world. In fact, it is only because of its vast experience as well as expertise in the technological and voice detection sector, Skylex voice solutions have obtained its name and fame at the international level. 

Data Analysis Features

Data analysis is one of the noticing features, which users will found in voice detection solutions offered by this Israeli Company. Because of the presence of this feature, the system can perform different types of activities, which include

Comparison of KPIs

KPIs or Key Performance Indicators refer to few quantifiable measurements, which managers or owners agree in advance. These indicators reflect the critical success factors associated with call center units or outsource organizations. Since success of businesses has close relationship with KPIs, so, it is essential for commercial units to install voice detection solutions, which allow for tracking of suitable vies or competitions in between KPIs values.

“With the help of Skylex systems, business owners could able to quick search for reason of lowest KPIs in the workplace.”

Identify Significant Deviation in Performance

Inclusion of speech analysis devices into Interactive Analytics system allows it to track every type of communication goes on between clients and customers. In other words, the device can detect words, topics and various types of emotions present in the stated words. By the detection of words itself, the software program is capable to identify major deviation in the performance of staffs.

Export to External Devices

Once the vocal analysis system completes with the analysis process, it gives reports to various external systems. Based on obtained results only, external systems and managers take suitable actions to improve varying existing activities go on within the commercial unit.

Anti-Fraud Detection System Will Stop Worst Attacks On Computers

Ever wonder what if the hacker will stop and arrested before they could use any lethal technology to steal money, this is no that world but the new Company called Malwarebytes came into existence and launched a fraud prevention method called Anti Exploit. This system is for Windows Operating systems. This software is aims to protect the users of world’s most popular operating system by blocking-exploit technology which Malwarebytes acquired last year when they purchased ZeroVulnerabilitiesLabs. An survey reveals that over 1.3 billion user in the world uses Windows operating system every day but the problem is what Microsoft is doing to protect the user is not enough and several users have reported that they still getting hacked by phishing or with other techniques over the internet. The Free version of the Anti-Exploit is available and claims to protect the users from Internet security and listening on to user’s internet for any fraudulent activity, browsers, add-on will also be examine by the software. People can also buy a premium version of the Sioftware for $24 will also look on Microsoft Office PDF Media Players and other utilities.

“Businesses will want to invest in Anti-Exploit as an extra layer of protection against the kinds of attack methods central to the major hacks of late. Anti-Exploit is "not about the product. It's about the problem," Kleczynski said during an interview at Malwarebyte's office in San Jose, Calif. "Sometimes it catches the exploit so early we can't show the alert" that it has stopped an attack.” Read More at CNET

 The Windows Operating systems are bit low in Security policies, Users of the PC is very exhausted to have viruses and Malwares on the Computer and that’s why they can’t rely on it for any payment related work. Malwarebytes focus to keep the bad gys out of your system moto.

Speech Recognition and Sonos Integration into Logitech’s Harmony

The Speech recognition tech is still improving and several companies in the field have worked hard to get the latest update to the industry such as Amir Liberman from Nemesysco dedicated for voice solution and with the same technology the Logitech has released a Sonos integration support and speech to text conversion tech to support the voice search into the Harmony ultra and smart control devices too. The users are now can control the more devices with the help of the harmony line, with the Sonos support wireless hi-fi speakers such as the play-1 and playbar. Voice search will enable users to find the streaming device and also search the content in the Harmony app on iOS and Android. Users can now have full access to the Sonos favorites playlist from the color screen from Harmony ultra remote or you can access it on your Smartphone or tablet.

Digitaltrends says “Through the Harmony app, users can now bring up a search field and use the mobile device’s keyboard to enter text or speak the desired search terms. The iOS app uses Siri voice recognition, while the Android version uses Android Speech Recognition. This update lets the user search faster and more efficiently for content on Apple TV, Roku, PC, and Mac.”

Security purposes can also be resolved through the app; you can lock it with your voice. The latest update from Logitech will make thing go easy on board, the remote will automatically sense the Phillips Hue Lights, Roku boxes, Sonos speakers and other compatible devices connected to local LAN. Logitech as a matter of fact will provide the Harmony Ultra for remote control and digital video security too. THe main reason behind the maintaining the same line on going is, its popularity and users base, which led them to develop the app for mobile.

Another Fraud Activity of Govt. Has Revealed

It has been proved and Vodafone have also admits it that the Govt. operatives was working in its Exchange to snooping on the people of 29 countries. This fraud activity has been revealed by Law Enforcement Disclosure, says the world’s second largest telecommunication network the Govt. has asked them several times to intercepts or finds the secret information people conversation. The company has showed a 40,000 word of survey about the US authorities have been snooping around in the 29 countries with the help of Vodafone networks. Previously, US Telecom giant Verizon and AT&T have said same about their local surveillance program but this one is the biggest report of world surveillance program. US Govt. Security agency floating since Snowden showed their Work in bulk and recently he started a camping, in which he incorporated companies like Google, Microsoft to adding security option in websites and mobile apps.

Cnet Says “Vodafone identifies two different types of surveillance requests: lawful interception, and access to communications metadata such as phone numbers, addresses, times when calls were made, who the person called, and even the location of a phone to track the whereabouts of the subject.”

The main problem is our infrastructure and basic needs are not fully strong enough and technology is very old still in a large area of the planet, for example the companies in the world are using the IPv6 but there are still many countries that have not adopted it and still using the Internet Protocol Version 4. Vodafone report says the highest number of interception was made in Italy, where police were after Mafia and its kind of hard to tell that how many people have been compromised because there are thousands of people can be covered in a single request. Some countries have direct access to the network without even taking the permission from the court.

Interface Security Systems-Leading Provider of Internet Protocol Service Offers

Interface Security Systems, known as the portfolio business unit of SunTx Capital Partners has yesterday announced the completion of its massive notes offering worth $115 million by the help of its parent company named as Interface Master Holdings Internationals. Senior managers of this Security Company revealed that they would primarily use various proceeds of offering to fund the continued growth strategy of the company, which features national accounts space of different locations. This is a segment, in which the company has obtained unprecedented growth and development with the help of its unique IP i.e. Internet Protocol managed service offers.

Overview and Achievements of the Company

Interface Systems is responsible for providing wide range of security solutions, specifically, IP-based solutions for different types of retail marketplaces, small business units and commercial organizations. In addition, the company is responsible for the delivery of remote and interactive video surveillance solutions to different types of premises operating at the commercial level. Thus, whether you choose to visit in worldwide popular street markets, such as Camden Market, Spitafield Market, Covert Market and so on or to any famous shopping mall of United States and United Kingdom, you will expect to avail high level of security and surveillance solutions to assure protection of your life and property.

Until now, the company has achieved success in providing various types of physical security solutions, which include event or alarm monitoring services, interactive video surveillance solutions and life or fire safety systems. In addition, secured network services of the company will incorporate PCI compliant private level managed broadband services, managed digitized voice solutions and many other ancillary services powered by Internet Protocols.

In fact, the contribution of this company towards delivery of voice-based solutions definitely reminds us of the contribution of professionals working under an Israeli Company named Skylex. Technicians working under this company introduced Interactive Analytics voice-based solutions to apply in different contact center organizations. The main role of this technique is to allow for real-time indication of various emotional levels present in both agents and customers of call center units.

According to the statement given by Michael Shaw, “Interface is pleased to have closed on this Offering, which garnered significant interest from the investment community. Our unique ability to bundle physical security, video and digital voice over a PCI compliant private managed broadband network is changing the way multi-location retailers procure critical technology for their stores.” Readmore from here.